FAQs

Will my stored items be safe and secure?
Yes - at Easylockup, we take security very seriously. Our durable steel containers lock securely and our site has CCTV, security lighting and perimeter fencing.

Do I have to notify you when I want to get to my stuff?
No. You will have access to your container 365 days a year and can come and go as you wish during standard opening hours.

Do I need to pay a deposit?
We ask for a deposit of £50, which will be fully refunded at the end of your contract.

Do you offer a removal/collection service?
We work with House to Home Removals of Derbyshire who will assure that you will find everything you need for your next removal service. House to Home cover all areas in Derby & Derbyshire including Nottingham, Ripley, Belper, Ilkeston, Alfreton, Burton and many more. They are a reliable company that will meet all your requirements, and have developed a strong reputation across the East Midlands with many satisfied customers. They offer discount to Easylockup customers and can be contacted on 01158 370211 or via email at House2homeremovals@aol.com
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Is there anything I can’t store?
While we pride ourselves on being flexible, there are some items which are not allowed to be kept in our containers for the safety and wellbeing of all our customers. These include:

• Food, flowers or perishable goods
• Birds, animals or any living creatures
• Combustible or flammable materials
• Explosvies, weapons or ammunitions
• Chemicals, compressed gasses, toxic waste, asbestos
• Any items which are Illegal or immoral materials, or which have not had duty paid on them
• Any items which emits fumes, gas or odour

We also cannot allow any of our customers to trade from our storage containers.

If you unsure about whether any of your items are suitable for storage, please get in touch. Our friendly team will be happy to discuss your needs and help you find a solution.

Do you offer insurance?
We recommend that you insure your goods for their full value before your store them. Easylockup is an approved facility for Insurastore.com who can offer an online quotation.

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